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T-Mobile earns top rating in customer care

JD Power has just named T-Mobile yet again the #1 US Carrier in terms of customer care, the 7th time in the last 8 years. Scoring 755 of 1,000 points possible, Verizon second place with 749 wasn’t too far behind. Interesting enough, AT&T was rated average and Sprint made up the bottom of the list [...]

Feb, 07 2009 Comments Full Story

AT&T 3G Network Upgrades Downgrade 2G Phones

Ever wonder why you get less bars on your 2G BlackBerry (all except the Bold on AT&T) then you did before? While AT&T previously used the 850 MHZ band primarily (which offers far better signal strength and better reception indoors), they have moved it over to 1900 MHZ band and started to use the 850 [...]

Jan, 04 2009 Comments Full Story
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